Question 1

How quickly can you fix my remote problems?

Accepted Answer

In most cases, we can resolve remote problems during a single service visit, typically within 30-60 minutes. Our technicians arrive with replacement remotes and can reprogram existing remotes on the spot. If it's a receiver issue, we carry common parts on our trucks for same-day repairs. For complex issues, we provide same-hour arrival and prioritize getting your door operational quickly.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote problems can stem from several sources: dead or weak batteries (the most common cause), interference from nearby electronics or LED lights, malfunctioning remote transmitters, faulty receiver boards in the opener unit, or damaged antenna wires. Sometimes the issue is as simple as the remote needing reprogramming after a power surge. Our technicians diagnose the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We offer flexible financing options for residential door installations to fit your budget. Options include 0% APR for qualified buyers, low monthly payment plans, and special promotional rates. Contact us for a free quote and we'll discuss financing options that work for you.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours, depending on the door style and any additional work needed. This includes removing the old door, installing new tracks and hardware, mounting the new door, installing or reconnecting the opener, and testing all safety features. Complex installations with custom doors may take longer, but we always complete the job in one visit.

Question 5

What brands of garage doors do you install?

Accepted Answer

We install all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and more. We also work with premium custom manufacturers for Victorian-style doors and carriage house designs. Our team can help you choose the right door based on your budget, style preferences, and home architecture during a free consultation.

Question 6

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All our technicians are fully licensed, bonded, and insured. They are also certified Master Technicians with ongoing training in the latest garage door technologies. We're IDEA members and maintain the highest professional standards. Your property and safety are always protected when you work with Garage Door Scio.

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